Employment Services Team Leader

Our Employment Services department plays a key role in equipping people who have a health condition or disability, the unemployed and other disadvantaged groups with the skills and training needed to find, enter and sustain meaningful work.

Team Leaders are target-driven people motivators, inspiring and line-managing a group of employment advisers to help their job seeking programme participants and achieve project targets for the Work and Health Programme.

• Ensuring the effective delivery of the programme through proactive leadership and management of an employment adviser group.
• Managing individual and team performance using existing frameworks to achieve and where possible exceed programme targets.
• Conducting regular reviews, identifying training needs, monitoring training completion and providing support where needed.
• Supporting the team to deliver suitable interventions through a personalised support service e.g., participant needs assessments, job searching, action planning, liaising with employers and referrals to external services.
• Monitoring data entry compliance and accuracy to ensure key data and outcomes are recorded in line with programme requirements and company policies.
• Managing a small caseload of participants directly to support the job seekers with achieving their individual employment action plan.

• Experience of working in a welfare to work programme or the employability sector.
• Excellent interpersonal skills.
• Previous work experience in a fast-paced target driven and customer focused environment.
• Has successfully managed a sales team and/or process.
• Understanding of employment, health and disability related support.
• Experience of working to strict minimum service levels and key performance indicators.
• Able to manage own time and coach others how to effectively.

For more information please click here to view the job description and person specification.

East Midlands Chamber, UK Chamber of the Year, is a well-respected and award winning organisation that aims to enhance businesses and communities in Derbyshire, Leicestershire and Nottinghamshire. With more than 4,000 members, we have established a reputation as the voice of the region's economy.

It positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from black, minority, ethnic communities and disabled people as they are currently under represented within our workforce. The Chamber is open to exploring agile working opportunities which benefit both the individual and the business. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants during recruitment exercises. All applicants are required to disclose any unspent convictions or cautions and company director disqualifications in their covering letter.